Avaya 1200 Series IP Deskphones offer multiple softkeys, integrated speakerphones, advanced audio-quality technology for crystal-clear conversations, headset support, and an integrated Ethernet switch for single desktop wiring. Designed to serve a variety of business needs, they can be easily customized for advanced users. The 1200 Series works with Avaya Communication Server 1000, Communication Server 2100, and Business Communications Manager. 1230 IP premium-intermediate deskphone is best suited for power users - like managers, knowledge workers, and administrative assistants - with advanced communication needs. It has 10 programmable soft keys, and comes pre-programmed with key features.